POLICIES, TERM & CONDITIONS
Important! These terms of service and conditions including our policies govern your use of this website and your responsibilities for using or providing our products to others. This includes whether you make purchase(s) or not.
https://www. smolerceservices.com/ (the “site” or “site”), which is provided by Smoler Smiles CE Services, LLC, its affiliates or agents (referred to as “Smoler CE Services,” “company,” “us,” “we,” or “our” below), and apply to all users visiting the site by access or using the site in any way, including the services and resources available or enabled via the site (each a “service”).
By accessing this site, completing the registration process, browsing the site, and/or purchasing products from the site, you are indicating your acknowledgment and acceptance of these terms of service. You represent that (1) you have read, understand, and agree to be bound by the terms of service, (2) you are of legal age to form a binding contract with us, and (3) you have the authority to enter the terms of service personally or on behalf of company you have named as the user, and to bind that company to the terms of service. The term “you” refers to the individual or legal entity, as applicable, identified as the user when you’re registered on the site. If you do not agree to be bound by the terms of service, you may not access or use this site or the services.
Any dispute or claim relating in any way to your use of the site will be governed and interpreted by and under the laws of the state of Michigan, consistent with the federal arbitration act, without giving effect to any principles that provide for the application of the law of any other jurisdiction. The United Nations convention on contracts for the international sale of goods is expressly excluded from this agreement.
Your use of, and participation in, certain services may be subject to additional terms (“supplemental terms”) and such supplemental terms will either be listed in the terms of service or will be presented to you for your acceptance when you sign up to use the supplemental service. If the terms of service are inconsistent with the supplemental terms, the supplemental terms shall control with respect to such service. The terms of service and any applicable supplemental terms are referred to herein as the “terms of service.”
Please note that the terms are subject to change by the company at its sole discretion at any time. If we make any material changes, and you have registered with us to create an account (as defined within the website) if you do not agree to any change(s) after receiving a notice of such change(s), you shall stop using the site and/or the services. Otherwise, your continued use of the site and/or services constitutes your acceptance of such change(s). Please regularly check the site to view the then-current terms.
We are confident in the quality of all our products and provide a 15-day satisfaction guarantee. We try to be generous with our refund/return policy, however, there are some exceptions. If you are not satisfied with your purchase, you may request a refund of the purchase price within 15 days of the date of receipt. Orders past 15 days of the purchase date are not eligible for a refund as we consider that you are comfortable with our product. On orders that are eligible for a refund, the return process must follow these requirements:
1. Submit a “request to return” to email@example.com , customer must include order#, products requested to be returned, and date of purchase.
2. All requests will receive an RMA (return merchandise authorization) # from customer service. The RMA# is valid for 30 days.
3. All eligible refunds must be within 15 days of the purchase date.
4. All items returned are subject to a 40% restocking fee, paid by the consumer. The order will be credited at the original invoice price less the restocking fees.
6. All freight on orders being returned will be paid by the consumer and sent by ups only, with tracking # sent to Smoler Smiles CE Services customer service.
7. All returns are available for exchange, if size does not fit, too small or big. No returns or credit requests are accepted after 15 days of invoice/ship date.
8. Smoler Smiles CE Services reserves the right not to ship an item that was previously returned, due to our satisfaction guarantee.
Smoler Smiles CE Services will only ship to 48 of the 50 united states, excluding Hawaii & Alaska.
Upon placing an order with Smoler Smiles CE Services, we process the orders in the order they are received. Our goal is to ship all orders within 1-3 business days (excluding holidays). This includes any shipments that are drop shipped by our various vendors. This policy may be delayed during peak shopping times and may delay your order 1-4 business days from being shipped. If an item in your order is on backorder, the website will notify you that the item is on backorder. Your order will be processed and shipped for the remaining products in your order. If for some reason we are unable to ship an item that was ordered, you will be contacted by a customer service representative if your item is currently not available an immediate refund will be given for the price of the item not available.
All orders are shipped with tracking information that will be emailed directly to you once the order has been processed.
Smoler Smiles CE Services will only ship to 48 of the 50 united states, excluding Hawaii & Alaska.
Damage Due to Shipping
All shipments are carefully inspected, upon delivery of your order, please check product(s) carefully to ensure it has not been damaged during shipping. All claims for damaged product(s) must be made with 48 hours. Please contact Smoler Smiles CE Services customer service and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product.
We’ve established procedures to protect your personal & credit card information by accepting payments through Venmo Only. However, this policy does not apply to information we are required to disclose by law, or in cooperation with law enforcement agencies. Our site is secured through SSL (secure sockets layer). Every time you enter a secure site the URL will change from http to https. Your browser may also display a special symbol such as a lock or a key to designate the site as a secure site.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
What information do we gather and what do we do with it?
When you visit our site, some information is automatically collected. This may include information such as the operating system (OS) running on your device, internet protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the website you visited before our site. We also collect information about how you use our site, including the elements you have interacted with, metadata and other details about these elements, change states, and other user actions.
Email marketing: by providing us with your email address, you are giving us permission to send you emails about our products under the Smoler Smiles CE Services’ portfolio, and other updates. You can unsubscribe from these emails at any time by clicking the “unsubscribe” button included at the bottom of each email.
How we use your information. In general, we use the information we collect primarily to provide, maintain, protect, and improve our current site and products and to develop new products and brands.
By providing us with personal information to complete a transaction, placing an order, arranging for a delivery, subscribing to newsletter, or returning a purchase you are consenting to our collecting and using your information.
User Information You Provide
Smoler Smiles CE Services does not claim any ownership of the user content and or information you provide to smolerceservices.com (including feedback, testimonials, or items that you may post or upload to any other media or social platforms associated with our product or company). You agree not to post user content that is illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. However, by posting, uploading, inputting, providing, or submitting your user content you are granting Smoler Smiles CE Services permission to use your content in connection with the operation of their internet businesses including, without limitation, the rights to copy, distribute, transmit, and to publish your name in connection with your content.
No compensation will be paid with respect to the use of your content, as provided herein. Smoler Smiles CE Services is under no obligation to post or use any content you may provide and may remove any content at any time in Smoler Smiles CE Services sole discretion. By posting, uploading, inputting, providing, or submitting your content you warrant and represent that you own or otherwise control all the rights to your content as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the content.
You understand and acknowledge that you may be exposed to user content that is inaccurate, offensive, indecent, or objectionable, and you agree that Smoler Smiles CE Services shall not be liable for any damages you allege to incur because of such user content.
You agree to indemnify, defend and hold harmless Smoler Smiles CE Services, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the site or services, any user postings made by you, your violation of any terms of this agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Smoler Smiles CE Services reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Smoler Smiles CE Services in asserting any available defenses.
We do not share your personal information with third parties without your consent other than with the following:
• Lawful requests. To comply with laws or to respond to lawful requests and legal process (provided that we will endeavor to notify you at the address you have given us if we have received a lawful request for your information).
Age Restrictions on Access and Purchases
You must be at least 18 years old to access this site. If you are under 18 years old, you are not permitted to use this site for any reason. You must be of the legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.
In registering an account on the site, you agree to provide true, accurate, current, and complete information about yourself as prompted by the registration form. You represent that you are at least eighteen years old and live in the US.
Our store is built on an e-commerce software platform called WooCommerce that allows us to sell our products and services to you. Payment: If you provide us with your credit card information during the payment process, we send it to our PCI-DSS compliant payment gateway for processing using SSL encryption technology.
All direct payment gateways comply with the standards set by PCI and are managed by the PCI security standards council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI requirements help ensure the secure handling of credit card information by our store and our payment processors and service providers.
Our policy does not cover any third-party services. To learn about those third parties’ privacy practices, please read their privacy policies. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
charges to your credit card will appear as “Smoler Smiles”
You agree to pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. You must provide company with a valid credit card (Visa, MasterCard, Discover, or any other issuer accepted by us). By providing company with your credit card number and associated payment information, you agree that company and its third-party service providers to authorize immediately charge for all fees and charges due and payable to company hereunder and that no additional notice or consent is required. You agree to immediately notify the company of any change in your billing address or the credit card used for payment hereunder.
To protect your personal information, we take reasonable precautions and follow generally accepted industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is transmitted to our server using secure socket layer technology (SSL) which employs the aes-256 encryption standard.
Age of Consent
This site is intended for users eighteen (18) years of age or older. If you are under eighteen years of age, do not use or access this site for any reason, and please exit this site immediately. Ask your parent or guardian to access this site for you. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility.
We reserve the right to modify any of our terms & conditions or privacy policies at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. We encourage visitors to check this page often.
Questions & Contact Information
If you would like to: register a complaint, or simply want more information please contact our customer service team at firstname.lastname@example.org or by mail at:
Smoler Smiles CE Services
820 N Wayne Rd.
Westland, MI 48186
The content accessible from this site is our proprietary information or the proprietary information. We retain all rights, title, and interest in the content, imagery. Any part of the content may not be copied, distributed, republished, uploaded, posted, displayed, or transmitted in any way without our prior written consent.
Limitation of Liability
You understand and agree that in no event shall company or its affiliated parties be liable for any loss of profits, revenue or data, indirect, incidental, special, or consequential damages arising out of or in connection with company products, or damages or costs due to loss of production or use, business interruption, procurement of substitute goods or services, whether or not company has been advised of the possibility of such damages, arising out of or in connection with the terms, or from any communications, interactions or meetings with other users of company products, on any theory of liability, resulting from: (1) the use or inability to use company products; (2) the cost of procurement of substitute goods or services resulting from any goods, data, information or services purchased or obtained or messages received for transactions entered into through company products; (3) unauthorized access to or alteration of your transmissions or data; (4) statements or conduct of any third party on company products; or (5) any other matter related to company products, whether based on warranty, copyright, contract, tort (including negligence), or any other legal theory. The foregoing cap on liability shall not apply to liability of a company party for (a) death or personal injury caused by a company party’s negligence; or for (b) any injury caused by a company party’s fraud or fraudulent misrepresentation.
You will indemnify and hold us and our subsidiaries, affiliates, licensors, members, content providers, service providers, employees, agents, officers, directors, and contractors (collectively, the “indemnified parties”) harmless from loss, damages, judgments, awards, costs, expenses, attorney’s fees and expert witness fees (collectively, “losses”) relating to or arising out of: (i) any breach of these terms of service by you, including any use of content other than as expressly authorized in these terms of service; (ii) your submissions to, use of or inability to use, the company products; (iii) your use of the products purchased on the site; or (iv) violation of any applicable laws, rules or regulations. You agree that the indemnified parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, attorney’s fees, and expert witness fees of the indemnified parties in connection therewith. You will also indemnify and hold the indemnified parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site or the purchase of any products.
Ownership: Trademarks & Copyrights
except with respect to your submissions and the submissions of other users, you agree that company and its suppliers own all rights, title, and interest in company products. You will not remove, alter, or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the site, the services, company properties, or company products.
Trademarks, service marks, logos, graphics, images, html, codes, multimedia clips, java codes, button icons, banners and software appearing in this site are our property or the property of the party that provided the trademarks, service marks, logos, or copyrighted material to us. We, and any party that provided any of the foregoing to us, retain all rights with respect to any of our or their respective trademarks, service marks, logos and copyrighted material appearing in this site. Our trademarks and trade dress may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us.
Notice & Procedure for Making Claims of Copyright Infringement
If you believe that your copyrighted work has been used or displayed on our site in a way that constitutes copyright infringement, please report the alleged infringements by completing the following steps.
The notification of claimed infringement must include the following:
- An electronic or physical signature of the owner or of the person authorized to act on behalf of the owner of the copyright interest.
- Identification of the copyrighted work (or works) that you claim has been infringed.
- A description and identification of the material that you claim is infringing, and the location where the original or an authorized copy of the copyrighted work exists (for example, the URL of the page of the site where it is lawfully posted; the name, edition, and pages of a book from which an excerpt was copied, etc.).
- A clear description of where the infringing material is located on our site, including as applicable its URL, so that we can locate the material.
- Your contact information, including your name, full address, telephone number, and e-mail address.
- A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner.
To notify that an infringement has occurred, email us at email@example.com with the following above information provided.
With the complete information above provided, Smoler Smiles CE Services will review the information provided and if agreed will remove any content or images within 5 business days from the request.